About Us — Getting to Know the 349 Platform
349 is a digital entertainment platform built specifically for Malaysian users — bringing together Sports Betting, Live Casino, slots, and Baccarat in one seamless, secure mobile experience.
From Malaysia, for Malaysia
349 was founded with a clear purpose — to deliver an online entertainment experience that truly meets the needs of local users. We understand that Malaysian players have their own tastes, language preferences, and payment methods. That's why every aspect of our platform, from the user interface to customer support, is built with the comfort and convenience of Malaysian users in mind.
The name 349 is more than just a number — it represents our commitment to delivering value, trust, and enjoyment to every user who chooses our platform as their go-to digital entertainment destination. From day one, we have built this platform on the foundations of transparency, reliability, and continuous innovation.
349's Mission and Vision
To provide a digital entertainment platform that is accessible, secure, and enjoyable for all Malaysian users — regardless of location, device, or background. We want everyone on 349 to feel that this platform was built just for them.
To be the number one online entertainment platform trusted by Malaysian users — recognised for reliability, innovation, and an unwavering commitment to delivering the best user experience in the region.
What We Offer
349 brings together multiple entertainment categories under one easy-to-manage account. Players can switch between games without needing separate accounts or juggling different balances.
Football, badminton, cricket, and dozens of other sports markets with real-time updated odds.
Hundreds of high-RTP slots featuring local themes, progressive jackpots, and free spins.
Live Baccarat tables with real dealers via live stream, alongside a variety of interactive casino games.
All games are optimised for Android and iOS — play directly from your browser or download the app.
Navigation, game instructions, and customer support are all available in Bahasa Melayu.
Deposits and withdrawals in MYR via DuitNow and Touch 'n Go eWallet.
Security and Privacy Come First
At 349, we believe every user deserves to enjoy entertainment in a safe and secure environment. All personal data and transaction details are transmitted via SSL encryption, keeping your privacy protected at all times.
Every account is protected by a robust verification system. We do not share user information with any third party without consent. Transaction records and game history can be reviewed at any time through your account dashboard.
Fair play is equally a priority. Games powered by a random number generator (RNG) are designed to produce independent, unpredictable outcomes — ensuring every player has an equal and fair chance.
Customer Support Ready to Help
We know the user experience doesn't end when the game closes. 349's customer support team is ready to assist you in Bahasa Melayu for any enquiries related to your account, deposits, withdrawals, or games.
Our support team can be reached by email at [email protected]. For general enquiries about how to use the platform, how to register, or game-related questions, you can refer to our FAQ page with comprehensive answers to the most frequently asked questions.
How to Contact Us
- [email protected]
- FAQ — answers to most enquiries
- Download App — faster access from mobile
Transparency as the Foundation of Trust
349 operates on clear principles of transparency. Our full terms and conditions, privacy policy, and responsible gaming guidelines are openly available for all users to read. We encourage users to fully understand the terms of use before making any deposit or joining a promotion.
We are also committed to responsible gaming. The 349 platform provides resources and guidance to help users manage their gaming activity wisely. Users who wish to set limits or learn more about responsible gaming can access these resources through our site.
To find out more about our game categories or to start your journey with 349, you can create a new account or log in if you're already a member.
Join the 349 Community Today
Register in under three minutes, make your first deposit in MYR, and enjoy the most complete digital entertainment experience built for Malaysian users.